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The Lane Group recognizes the importance of understanding
each organization’s unique characteristics. We do not
rely on “one size fits all” pre-designed healthcare
solutions. The success we generate is in direct response
to your organization’s specific challenges and
opportunities.
The Lane Group services and engagement terms are tailored
to meet the needs of each organization. Our services typically
include the following:
- Financial Performance and Operations Improvement
- Net Revenue
Optimization and Regulatory Compliance
- Clinical Resource
Management
- Merger and Acquisition / Due Diligence
- Turnaround / Interim
Management
- Transition Management
- Facilities and Capital Planning
- Supply Chain Management
- Strategic Direction and Community
Commitment
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The Lane Group evaluates multiple inputs during an assessment
of each organization’s achievable performance potential.
The outcome of this process is identification of specific, actionable
short- and long-term tactical initiatives. These solutions create
competitive advantage for your organization by helping management
understand costs by functional area in relation to revenue realization.
Sustainable change can be achieved only when costs are managed
in a manner that fosters increased productivity, quality, and
customer satisfaction.
- Clinical Operations and Financial Benchmarking
- Process and Workflow Redesign
- Organizational
Restructuring
- Net Revenue Realization Analysis
- Outsourcing
Contract Effectiveness Review
- Entity and Health System Level
Opportunity Identification
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Net revenue realization is among the most important business
assessments that a healthcare entity needs to perform. We evaluate business processes, collection effectiveness,
and corporate compliance within the prevailing regulatory
environment. The Lane Group focuses on all departments,
processes, and entities that affect the dollars to be paid
to your organization. A review of hospital based billing
is coupled with an examination of out-sourced billing contract
arrangements and vendor practices, to help organizations
fully understand exposure and minimize vulnerability to
a variety of business risks.
- Financial and Clinical Workflow
- Functional
Area Evaluation – Registration, Coding,
Billing
- Process Assessment and Best Practices
Implementation
- Technology Utilization Assessment and
Opportunity Identification
- Key Indicators Measurement and
Benchmarking
- Collection Agency Assessment
- Regulatory
Compliance Risk Review
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Clinical Resource / Case Management is essential for the development of systems
that link all services into a continuum of care model. Our strategies
are aimed toward promoting quality care while reducing resource consumption.
The Lane Group utilizes a multi-disciplinary approach to establish or
expand resource / case management services to improve clinical outcomes
and positively impact your organization’s bottom line.
- Case Management / Practice Guideline
Development
- Clinical Outcomes Management / Performance
Measurement
- Product Line / Case Mix Analysis
- Denial
and Payor Relationship Management
- Quality and Process
Improvement
- Staff Development and Training
- Physician
and Office Manager Education
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In today’s highly competitive environment hospitals and
health systems must frequently evaluate their operate, sale,
merger, or acquisition strategies, including due diligence. The
Lane Group provides a structured process to assess these options.
Our consultants have implementation experience with for-profit
and not-for-profit mergers and acquisitions. Our services can
be offered independently or as a turnaround component.
- Hospital Acquisition Assistance / Due
Diligence
- Negotiation Support
- Health System Merger
/ Market Consolidation Analysis
- Reorganization and Service
Reconfiguration
- Cost-Benefit Analysis of Market Factors
- Achievement
of Maximum Multi-Hospital System Benefit
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Turnaround / Interim Management services
are often needed with minimal advance notice.
The Lane Group responds with a sense of urgency
to rapidly address leadership, financial,
and operational needs. Loss of senior leadership
or key departmental personnel can quickly
result in deteriorating morale and a lack
of productivity that adversely impact profitability.
Experienced and qualified interim management
professionals at The Lane Group provides
the leadership needed to restore credibility
and manage the recovery of distressed hospital
facilities. Strategies are aimed toward short-term
stabilization and long-term financial viability.
- On-site Interim Management
- Organizational
Assessment
- Financial and Operations Improvement – Short-
and Long-Term
- Turnaround Plan Development and Implementation
- Performance
Benchmarks and Monitoring
- Merger and Acquisition / Market
Consolidation Analysis
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The Lane Group Transition Management services are designed
to minimize business disruptions created by planned or
unplanned vacancies. We maintain business continuity and
positive organizational dynamics during the executive search
process. Our principals work closely with your executive
management team and board of directors to ensure that the
confidence of stakeholders is maintained while the desirability
of the organization to potential candidates is enhanced.
- On-site Interim Management
- Achievement
of Predefined Operating Objectives
- Key Issues Status Reporting
to Management and Board of Directors
- Transition to Permanent
Leadership
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A properly designed healthcare facility is cost-effective to
build and can save millions of dollars in operating expenses
over the years. The Lane Group improves the effectiveness of
any facilities design effort by bringing our team of healthcare
industrial engineers and clinical experts together with your
clinical staff and architects. The Lane Group designs physician-,
patient-, and family-friendly facilities that are efficient and
reflect best practice and business processes.
- Design Element Assessment
- Facility Accommodation
of Future Technology
- Collaboration with Architects
- Facility
Capacity Analysis
- Capital Access Assessment and Funding
Strategies
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Supply costs are the second largest component of the hospital
operating expense budget. The Lane Group begins with a
comprehensive procurement diagnostic review. This review
includes a system-wide spend analysis, supply chain dashboard,
plan for resource management optimization, and best practice
strategies. Data from the review sets the stage for developing
a prioritized road map for supply chain optimization.
- Strategy Assessment
- Organizational Design
- Contract Negotiation
Support and Management
- Information Technology Tactics
- Consolidated
Service / Distribution Center Feasibility
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The Lane Group performs comprehensive Strategic Planning and
financial modeling services for healthcare organizations to establish
or maintain a competitive edge in their market. Our team clarifies
which services and market share growth strategies need to be
pursued in a three- to five-year horizon. Our assessment includes
a review of capital funding requirements and the anticipated
net revenue realization expected from a program implementation.
- Healthcare Services Needs Assessment – Market
Specific
- Access to Capital Assessment and Funding
Strategies
- Regulatory Considerations
- Competitive
Environment Analysis
- Profitability Implications and Service
Portfolio Impact
- Annual Implementation Action Plan
- Strategic
Benchmarking
- Community Commitment Investment Assessment
- Workforce
Sourcing Plans
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- Allen Memorial Hospital, Waterloo,
IA
- Bon Secours Health System, Marriottsville,
MD
- Chestatee Regional Hospital, Dahlonega,
GA
- Christus Health System, Dallas,
TX
- Community Health System, Nashville,
TN
- Covenant Health System, Knoxville,
TN
- Eastern New Mexico Medical Center,
Roswell, NM
- Greater Hazleton Health Alliance,
Hazleton, PA
- HCA, Nashville, TN
- Health Management
Associates, Naples, FL
- Iowa Health System, Des Moines,
IA
- Memorial Health Care System, Chattanooga,
TN
- Methodist Medical Center, Des
Moines, IA
- Oschner Clinics, Baton Rouge,
LA
- Quorum Health Resources, Brentwood,
TN
- Sharp Chula Vista Medical Center,
Chula Vista, CA
- St. Joseph Medical Center, Augusta,
GA
- St. Luke’s Health Network,
Bethlehem, PA
- St. Paul Medical Center, Dallas,
TX
- St. Vincent Health System, Erie,
PA
- SunLink Health Systems, Atlanta,
GA
- Tenet Health System, Dallas, TX
- University
of Alabama Medical Center, Birmingham, AL
Additional clients
and references available upon request.
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